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Terms & Conditions

Welcome to MGP Medical Supplies. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using the site.

1. General

1.1. These Terms and Conditions govern your use of our website, services, and products.


1.2. By using the website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.


1.3. MGP Medical Supplies reserves the right to modify these terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.

Welcome to MGP Medical Supplies. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using the site.

1. General

1.1. These Terms and Conditions govern your use of our website, services, and products.
1.2. By using the website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
1.3. MGP Medical Supplies reserves the right to modify these terms at any time without prior notice. Continued use of the website constitutes your acceptance of any changes.

2. Products and Services

2.1. All products listed on the website are subject to availability.


2.2. MGP Medical Supplies reserves the right to discontinue or change products and services without notice.


2.3. All product descriptions, images, and pricing are as accurate as possible, but errors may occur.

3. Orders and Payments

3.1. Website Orders:

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  • All orders placed through our website are considered confirmed upon checkout.

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  • Payment for website orders is required at the time of checkout to process and fulfill the order.

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3.2. Orders Outside the Website (Including Same-Day Delivery)​:

 

  • For orders placed outside the website (e.g., via phone, email, or direct communication), or for same-day delivery requests, payment details will be provided during the communication process.

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  • We offer flexible payment methods for these orders, including cash on delivery, bank transfer or GCash.

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  • ​Orders will be processed only after payment confirmation unless otherwise agreed upon.

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3.3. It is the customer's responsibility to ensure payments are made correctly. Orders will only be processed upon successful confirmation of payment.


3.4. Prices are listed in Philippine Peso and are subject to applicable taxes and shipping fees.

4. Shipping and Delivery

4.1. MGP Medical Supplies offers shipping services to any point in the Philippines using JRS Express or J&T Express.


4.2. Delivery times are estimates and may vary due to unforeseen circumstances.


4.3. Customers are responsible for providing accurate shipping information. MGP Medical Supplies is not liable for delivery failures due to incorrect addresses.

5. Returns and Refunds

5.1. Products may be returned within 7 days of delivery if they meet the return eligibility criteria (unused, in original packaging, with proof of purchase).


5.2. Refunds are processed after inspection of returned products and may take up to 24-48 hours.


5.3. Customized or perishable medical supplies are non-returnable unless damaged or defective.

6. User Accounts

6.1. Users may need to create an account to make purchases. You are responsible for maintaining the confidentiality of your account details.


6.2. MGP Medical Supplies reserves the right to suspend or terminate accounts suspected of fraudulent or unauthorized activity.

7. Privacy Policy

Your personal information is collected, stored, and used in accordance with our Privacy Policy.

8. Contact Us

If you have any questions or concerns, please contact us at:
Email: info@mgpmedicalsupplies.com
Phone: +63 966 306 7234

Payment Methods

Payment Methods

We offer secure and convenient payment options to make your shopping experience hassle-free.

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Payment for website orders is required at the time of checkout to process and fulfill the order. For orders outside the website or same-day delivery you may choose your preferred payment method below.

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1.Online Bank Transfer / OTC Bank Deposit

  • Transfer your payment directly to our bank account.

  • Your order will be processed once payment is confirmed.

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              Bank Name: Bank of the Philippine Islands (BPI)

              Account Number: 4961-0005-94

              Account Name: MGP Medical Supplies Co. Ltd.

              Branch: Valenzuela-Malinta 

2. GCash

  • Details will be provided by our sales coordinator.

How to Confirm Your Payment

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  • Upon verifying your payment, we will send a confirmation message including details of your order and any next steps, such as delivery or pickup instructions.​​

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Need Help?

  • If you encounter any issues with payments, please contact our support team:

  • Email: info@mgpmedicalsupplies.com

  • Viber/Whatsapp: +63 966 306 7234

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